Last updated: October 20, 2025
Maricamp Animal Hospital (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, services, forms, and communications, you agree to this Privacy Policy.
Who We Are
Maricamp Animal Hospital
4485 SE 53rd Ave, Ocala, FL 34480
Phone: (352) 624-0300
Email: office@maricampanimalhospital.com
Information We Collect
- Contact Details: name, phone number, email address, mailing address.
- Pet & Appointment Details: pet name, species/breed, age, medical history you choose to share, preferred dates/times.
- Communications: messages you send us by phone, email, website forms, and SMS/text messaging if you opt in.
- Payment & Billing: limited billing information necessary to process payments. We do not store full credit card numbers on our servers; payments may be processed by third-party providers.
- Device & Usage Data: IP address, browser type, pages visited, referring/exit pages, timestamps, and similar analytics data via cookies and similar technologies.
How We Use Information
- To schedule appointments and provide veterinary services.
- To communicate about your pet’s care, reminders, updates, and service information.
- To process payments and manage accounts.
- To operate, secure, and improve our website and services.
- To comply with legal obligations and enforce our policies.
SMS/Text Messaging (A2P) Compliance
By providing your mobile number and explicitly opting in to receive text messages, you consent to receive SMS messages from Maricamp Animal Hospital related to your pet’s care, appointment reminders, updates, and important notices.
- Opt-Out: You can opt out at any time by replying STOP. You may also contact us at office@maricampanimalhospital.com or call (352) 624-0300 to be removed.
- Help: Reply HELP for assistance.
- Frequency: Message frequency varies by user and appointment activity.
- Rates: Message and data rates may apply from your mobile carrier.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Eligibility: You must be the account holder or have authorization to enroll the number.
Cookies & Analytics
We use cookies and similar technologies to remember preferences, improve performance, and analyze website usage. You can adjust your browser settings to refuse cookies, but some features may not function properly.
Sharing of Information
- Service Providers: We share information with trusted vendors (e.g., website hosting, CRM, payment processors, labs, laboratories, imaging, and communication platforms) who process data on our behalf under confidentiality obligations.
- Legal & Safety: We may disclose information to comply with law, court orders, or protect the rights, safety, or property of our clients, staff, pets, or the public.
- Business Transfers: In a merger or acquisition, your information may be transferred as permitted by law.
Online Scheduling, Forms, and Payments
Our website may link to third-party scheduling tools, forms, or payment gateways. Your use of those tools is governed by the providers’ privacy policies. We encourage you to review those policies before submitting information.
Data Retention
We retain information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and applicable laws and regulations.
Your Choices & Rights
- Update your contact details by emailing office@maricampanimalhospital.com or calling (352) 624-0300.
- Opt out of marketing emails by using the unsubscribe link in those emails.
- Opt out of SMS by replying STOP at any time.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 online.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
International Visitors
We operate in the United States. If you access our site from outside the U.S., you understand that your information may be processed in the U.S. where laws may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with the “Last updated” date above.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Maricamp Animal Hospital
4485 SE 53rd Ave, Ocala, FL 34480
Phone: (352) 624-0300 | Email: office@maricampanimalhospital.com